Shipping Information

Domestic flat rate: $5

International flat rate: $25

Jewelry is shipped via USPS First-Class at the flat rates listed above. In stock items and sizes ship within 2 business days of purchase. Certain sizes might take up to 2 weeks longer to reproduce in which case you will be notified shortly after purchasing. Hand fabricated and custom items also have a longer lead time. Please refer to the product descriptions for more specific details. 

 

Exchanges
Exchanges for store credit are accepted for all unused jewelry within 14 days of purchase. To be eligible for exchange, item must be in the original condition in which you received it. Customer is responsible for return shipping. Please email info@stefangougherty.com for an exchange order.

Returns

Each piece is made with great care and attention to detail. Please email info@stefangougherty.com for a case by case evaluation. Returns will not be accepted for incorrect sizing. Please be sure to know the correct size before placing an order. 

How do I determine my ring size?

If you are unsure of your exact ring size, the best solution is to pay a visit to your local jeweler to be professionally sized.

My size is not available for the ring I want?

If you do not see your ring size listed for the ring you want- I can create it for you! Purchase the ring, select "Other" for the size option and let me know the size you will like. Depending on the situation it might take two weeks or more to have the custom size made. I will notify you how long it might take.

Do you make unique commissions?
Absolutely! I love to make unique jewelry commissions and will do so for a very reasonable rate. Please email info@stefangougherty.com with details and we can take it from there.

Do you offer other metals like rose gold?

Most of the designs can be produced in a variety of other metals such as yellow gold, rose gold and platinum. Please email me with your request and I will provide a quote for that metal.

Wholesale

Resellers may purchase items in bulk at discounted wholesale prices. Please email info@stefangougherty.com for more information.

Care and Tarnishing

Sterling silver will tarnish over time from exposure to the elements. This part of what gives silver it's beautiful patina. To slow this down, store items in an airtight container when not in use. A jewelry polishing cloth can be used to remove tarnish and light scratches, restoring a bright beautiful shine.

Repairs

Repairs for damaged jewelry and polishing services are available upon request. Please email info@stefangougherty.com with pictures of the item.

Ethical Material Sourcing

Precious metals can be recycled forever! Most items are made from 100% recycled metal whenever possible. Gemstones are purchased from reputable suppliers that source minerals ethically​. Ancient coins are purchased from established dealers who guarantee their authenticity. 

 

Additional questions?

Please feel free to reach out via email at info@stefangougherty.com